Frequently Asked Questions

Installing / Upgrading MyShoppingGenie

Upgrading from Genie 2.0 to Genie 2.0.2
Upgrading from Genie 1.0 to Genie 2.0.2
Installing The Genie
Activating The Genie

Using MyShoppingGenie

How do I change the city and state in Google Maps (businesses)?
How do I bring up the g.it feature?
How do I search all the sites at once?

Branding Your Genie

Where do I go to brand my Genie?
Are there step-by-step instructions on how to brand my Genie using the Genie Manager?

Troubleshooting MyShoppingGenie

My Genie is not appearing. What can I do to correct this?
Do browsers distributed by Yahoo or AT&T work with the Genie?
My firewall, Internet security, or adware blocker is preventing the Genie from appearing. What can I do?

General Questions

Installing the Affiliate communication tool called The Genie's Lamp
How do I promote my Genie?
Where do I send my ads for corporate approval?
How do I forward / redirect my new domain name to MyShoppingGenie URL?

Installing / Upgrading MyShoppingGenie

How do I upgrade MyShoppingGenie?

UPGRADE FROM GENIE 2.0 TO GENIE 2.0.2

To manually upgrade from Genie 2.0 to Genie 2.0.2 ... please follow the instructions below. These instructions will guide you through the process of uninstalling your current Genie 2.0 / 2.0.1 and installing Genie 2.0.2.

1. Do a search for any item in Google or any major search engine and your Genie will appear

Note: If your Genie is not appearing ... then please click here for instructions on how to uninstall the Genie using the task manager ... then the control panel.

If your Genie does appear after conducting a search on a major search engine ... then proceed to step 2.

2. Click on the double arrows on the Genie to open up the menu

3. Select Uninstall and follow the online instructions

4. Click yes to confirm uninstall

5. In the control panel ... highlight MyShoppingGenie and then click uninstall

NOTE: If you see MyShoppingGenie listed multiple times in the control panel, please select the last one listed (which should be the latest one installed. Once you uninstall it ... the other two instances of MyShoppingGenie may still be listed ... however ... the application is no longer on the machine.

6. Click next and follow the wizard to uninstall the Genie and then finished

7. Go to your enroller’s MyShoppingGenie Web site ... select Get Your Free Genie Now and Install Free Genie Now

8. When finished, do a search for any item in Google or any major search engine

9. Your Genie will appear at the bottom of your browser

UPGRADE FROM GENIE 1.0 TO GENIE 2.0.2

1. Do a search for any item in Google or any major search engine and your old Genie will appear
2. Right click on the Genie to bring up selection menu
3. Select Preferences
4. Select Uninstall Genie, follow instructions
5. Go to your enroller’s MyShoppingGenie Web site
6. Select Get Your Free Genie Now and install Genie 2.0.2
7. When finished, do a search for any item in Google or any major search engine
8. Your Genie 2.0.2 will appear at the bottom of your browser

How do I install MyShoppingGenie?

INSTALL GENIE 2.0.2 (NEW AFFILIATE)

1. Go to your enroller’s MyShoppingGenie Web site
2. Select Get Your Free Genie Now and Install Free Genie Now
3. Follow instructions to install Genie
4. When finished, do a search for any item in Google or any major search engine
5. Your Genie will appear at the bottom of your browser

What do I need to do in order to start giving away free Genies?

YOU MUST ACTIVATE YOUR GENIE PRIOR TO GIVING AWAY FREE GENIES

In order to activate the Genie so that you may begin giving away free Genies, you must complete the following:

1. Go to your MyShoppingGenie back office
2. Select Maintenance
3. Select Activate Your Genie 2.0.2
4. Click on the Activate Button

That’s it! You are now ready to begin giving away your free Genies by sending people to your MyShoppingGenie Web site.

Using MyShoppingGenie

How do I change the city and state in Google Maps (Businesses) so it will show businesses in my local area?

Click on the double arrows on the Genie bar to open the menu and then select "Options".

Type in your city and state and click "Ok".

IMPORTANT TIP: Use the upper case two letter postal code for your state (i.e. TX for Texas, MO for Missouri, etc.). You can change this feature at anytime to search for different locations in which you are interested.

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How do I bring up the g.it feature?

There are different two ways to bring up the g.it feature.

Hold down the "Ctrl" and "G" keys on your keyboard.

Click on the Genie image.

How do I search all of the sites at once?

In order to search all of the sites at once, you must bring up your g.it (hold down the "Ctrl" and "G" keys on your keybord ... or click on the Genie image).

Type in your desired seach term(s). Check the "All Sites" box. Click the search button.

Note: The all sites search feature includes Amazon, eBay, Overstock, Walmart, TigerDirect & Compare. It does include Underground Bargains. Also, if you want to search the local businesses, then you will type in your desired search term(s) and then press the "Search Businesses" link at the bottom of the g.it window.

Branding Your Genie

Where do I go to brand my Genie?

1. Login to your MyNet Universe back office.

https://www.cs4000.net/MyNetUniverse/member/mem_login.asp

2. Select "Genie Manager" under "Maintenance" and follow online instructions.

Are there step-by-step instructions on how to brand my Genie using the Genie Manager?

Please visit http://www.myshoppinggenie.com/gm_instructions/genie_manager_instructions.htm for step-by-step instructions on branding your Genie using the Genie Manager.

Troubleshooting MyShoppingGenie

When I do a search, the Genie is not appearing. How can I get the Genie to appear?

Follow these steps:

Make sure you are running Windows XP or Vista ... using the latest versions of Internet Explorer or Firefox and that you are using a minimum of 1024 by 768 screen resolution.
Use the Genie only on major search engines such as Google, Yahoo, Live.com, or Ask.com. The Genie will only appear on major search engines search results pages.
Restart / refresh your Genie: Click on START / PROGRAMS / MYNET UNIVERSE, INC. / G.IT.
Click the control key "Ctrl" and then the "G" key on your keyboard and the Genie appears instantly on your screen.

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Here are some additional steps you can take if the above steps did not solve your problem:

Right click on the task bar ... select Task Manager ... then select the Processes tab.
Look for mnumsg.exe in the list.
If it is there ... Right Click on it to highlight it and select End Process from the menu that appears.
Open Internet Explorer

In the menu bar of your browser click Tools.
Under the General tab click Delete.
Click Temporary Internet Files.
Go to your browser address bar and type in windowsupdate.com and click enter to navigate to the site.
Follow the prompts on the site to allow Microsoft to check for any updates your computer might require.
If updates are needed allow Microsoft to install the updates.
After the updates are installed ... click your Window start button located in the lower left of your screen.
Select Programs or All Program depending upon your version of windows.

Select Accessories from the list.
Under Accessories select System Tools.
Under System Tools select Disk Defragmenter or Defragment hard drives depending upon your version of Windows.
In the defragmenter window select the options to defragment all your hard drives.
(further instructions on how to defragment your hard drive and remove Temporary Internet Files can be found by going to www.Google.com and searching for How do I delete temporary Internet files ... How do I defragment my hard drive. Many examples with pictures are available across the Internet and can be found on Google.
After the defragmenting process is complete visit http://www.speedguide.net/downloads.php and download and run the TCPoptimizer from SpeedGuide.net.

Running the Optimizer is easy. Step 1. Check the Optimal Settings button. Step 2. Click Ok. Step 3. Reboot your computer for the settings to take effect.

The TCPoptimizer is free from SpeedGuide.net. Essentially it fine tunes your Internet connection and in some case can speed up your Internet connection by 200% or more.

If you have questions about the TCPoptimzer visit http://www.speedguide.net/faq_in.php?category=100 before installing.
Once you have accomplished the above steps return to your sponsors site and download the Genie again.

I followed all of the steps above but my Genie is still not appearing. What should I do?

Click here please follow the instructions below to insure your computer is up to date and the necessary files are working properly.

How do I change the city and state in Google Maps (Businesses) so it will show businesses in my local area?

Click on the double arrows on the Genie bar to open the menu and then select "Options".

Type in your city and state and click "Ok". Use the upper case two letter postal code for your state (i.e. TX for Texas, MO for Missouri, etc.). You can change this feature at anytime to search for different locations in which you are interested.

Do browsers distributed by Yahoo or AT&T work with the Genie?

No. Only browsers that are distributed directly by Microsoft and Firefox will work with the Genie. If you have a browser distributed by Yahoo or AT&T, just download the latest browser directly from Microsoft at http://www.microsoft.com/windows/downloads/ie/getitnow.mspx or download the latest browser directly from Firefox at http://www.mozilla.com/en-US/firefox/.

It seems that either my firewall, Internet security software or adware blocker software is preventing the Genie from appearing. What can I do?

Please visit the following link to seek a possible solution.

http://www.myshoppinggenie.com/help/internetaccesshelp.asp

General Questions

Where do I go to install the new Affiliate communication tool called The Genie's Lamp?

Please visit the following link to learn more about this incredible tool and learn how to install your free copy.

http://www.myshoppinggenie.com/toolsthegenieslamp.asp

How do I promote my Genie?

Every way you can! Visit the tools section for incredible marketing aids. Tune in to all the corporate training calls for up-the-date announcements.

Where do I send my ads for corporate approval?

All types of promotion and advertising of MyNet Universe, MyShoppingGenie and the new Genie 2.0 must receive prior written permission from the MyNet Universe corporate office. This includes but is not limited to business cards, flyers, press releases and both print and electronic advertising.

You can fax or email your proposed ideas, ads or electronic files to the MyNet Universe corporate office in Dallas for approval. Please include your name, Member ID #, email address and phone number in all correspondence. Refer to the company's Policy & Procedures (Section 10 - Advertising) for further information.

Send emails to: mnucompliance@gmail.com

Send faxes to: 972-726-9638

I recently purchased a new domain name and I am forwarding / redirecting it to MyShoppingGenie URL. However, I'm having trouble making it work.

When forwarding / redirecting your new domain to your MyShoppingGenie URL, please redirect your new domain name from www.myshoppinggenie.com/username to http://www.myshoppinggenie.com/memberservice/r.asp?r=username and do not add the domain name masking feature.

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MyShoppingGenie is distributed exclusively by MyNet Universe, Inc.
and is not affiliated wholly or in part with any shopping, auction or e-Commerce Web site.